Mast Labs

Recovery,
redesigned.

Structured intake. AI-assisted documentation. Patient engagement that follows through. Your PTs focus on care. TheraLoop closes the loop.

M
MILO
C&B Physical Therapy
MILO
Hi! I'm MILO, your care assistant. Before your visit, I'd like to gather some info. Where's your primary concern?
ShoulderKneeLower Back
You
Shoulder
MILO
Got it. Left or right? And on a scale of 0–10, how would you rate your pain today?
Portals

Where are you headed?

Two portals, one platform. Pick yours.

I'm a Patient

Upcoming visits, home exercises, messages with your PT, and documents.

Patient Portal
www.theraloop.io/portal

I'm a Physical Therapist

Today's schedule, patient records, eval forms, and MILO.

PT Workspace
app.theraloop.io
Features

Built for how PTs actually work

Every workflow designed with physical therapists, not around them.

Conversational Intake

MILO runs intake via SMS before patients arrive. Structured clinical data (region, mechanism, severity, goals) lands in the eval before the first visit. No clipboards. No transcription.

Clinical Eval Forms

Pre-filled from intake. Collapsible sections, sticky nav. Eight auto-populated goals by region. Sign and go. Documentation that takes minutes, not the hour after clinic.

Schedule-First Today

Your PT's day starts with sessions, not banners. Today's schedule at top, review queues below.

Home Exercise Programs

Patients get a dedicated HEP tab with exercises, videos, and progress tracking. PTs see adherence live.

Harbor White-Label

Every clinic gets its own brand: colors, logo, name, via config override. Zero code changes per Harbor.

Direct Access Tracking

Florida's 30-day window tracked automatically. Countdown banners surface before referrals expire.

Patients

For Patients

Everything you need to stay connected to your care.

Your care, in your hands

Access your treatment plan, home exercises, and visit history anytime, from your phone or computer.

Talk to MILO, anytime

MILO is your AI care assistant, available 24/7 via the app or text message. When you talk to MILO, your health records are never passed to the AI directly — that is a technical guarantee enforced at the infrastructure level, not just a policy. Every conversation is encrypted and only visible to you and your care team.

Stay on track

Get reminders for appointments, check-ins, and your home exercise program so you never miss a step in your recovery.

Secure and private

Your health information is protected by HIPAA-compliant infrastructure on Microsoft Azure. Only you and your licensed care team can access your records. No ads. No data selling. Ever.

Your clinic will send you a link to get started.

Governance

Built on a principle, not a promise.

TheraLoop is built on mastOS, a platform where patient data and AI intelligence are architecturally separated. PHI never leaves your environment. MILO never sees it directly. The intelligence layer receives only de-identified clinical context, by design, at the infrastructure level. No configuration required. No opt-in. It's how the system works.

Your patients' data is yours. Our job is to make it useful, safely.

Your data stays yours

Patient data lives in your environment. Our intelligence layer never sees PHI directly. Decoupled by design, not a policy, not a toggle.

How It Works

Intake to discharge in one loop

Four steps. No paper. No portals that never get checked.

1

MILO Intake

SMS link. MILO runs the conversation. Structured data lands in the eval before the visit.

2

Clinical Eval

Pre-filled eval with collapsible sections and sticky nav. Review, adjust, complete. Minutes.

3

Treatment & HEP

Assign exercises, track sessions, monitor adherence. Patients see everything in their portal.

4

Progress Loop

Outcomes tracked over time. MILO flags patients who need attention. Loop closes at recovery.

TheraLoop is live.

A small number of physical therapy practices are onboarding now. If you run a clinic and want documentation that works as hard as your team does, let's talk.

info@mastlabs.ai

HIPAA compliant · Azure-native · Powered by mastOS

M
MILO
TheraLoop Assistant